Shipping policy
Shipping to Australia
We ship all orders to addresses within Australia. Delivery timeframes are estimates only and not guaranteed.
Delivery times
- Standard shipping: 5–7 business days from order placement
- Orders placed on weekends/public holidays process the next business day
- Delays may occur due to courier networks or address issues
Shipping costs
- FREE shipping on all orders (Australia-wide)
Order tracking
- Track your order via email once dispatched
- Tracking details provided in shipping confirmation
Undelivered/refused orders
- If an order is refused or undeliverable, you're responsible for return shipping costs
- Refund issued minus original shipping (if applicable)
Damaged in transit
- Report damage within 48 hours of delivery
- Provide photos of packaging + product damage
- We will replace or refund at our discretion